Privacy policy

Effective Date: 1st July 2024

Faysal Kaya LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.faysalkaya.com (the "Site") and use our services. By accessing our Site, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with our website or services, we may collect:

Name
Email address
Phone number
Business name
Billing and payment details (processed securely via trusted third-party payment processors and financial institutions).

1.2 Non-Personal Information

Browser type and version
IP address
Device information
Website usage data (cookies, log files, and analytics).

2. How We Use Your Information

We use the collected information to:

Provide, operate, and maintain our services.
Process transactions via third-party payment processors and banks.
Respond to inquiries and customer support requests.
Send updates and promotional content (if opted in).
Comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with:

Payment Processors & Financial Institutions: To complete transactions. These partners handle data according to their own privacy policies.
Legal Authorities: If required by law or to protect our rights.
Service Providers: Tools for analytics, email, and operations.

4. Data Security

We use industry-standard measures (e.g., SSL encryption) to protect your data. Payment details are handled directly by PCI-DSS-compliant third-party processors.

5. Cookies & Tracking Technologies

We use cookies to improve user experience. EU visitors will see a cookie consent banner to manage preferences.

6. Third-Party Services

Our Site links to third-party payment processors, banks, and tools. We are not responsible for their privacy practices.

7. Your Rights & Choices

You may:

Access, correct, or delete your data.
Opt out of marketing emails.
Request data portability (GDPR).
Withdraw consent for data processing.

8. Data Retention

We retain personal data for 2 years after account closure unless legally required otherwise.

9. Refund Policy

Refund Eligibility:

No refunds are issued after services are fully completed..
Chargebacks must be resolved via direct communication first.

Disputes:

Refund requests must be emailed to info@faysalkaya.com.
Unresolved disputes may go through arbitration per our Terms of Service.

10. International Data Transfers

Data may be transferred globally. EU users’ data is protected via GDPR-compliant safeguards.

11. Changes to This Policy

Updates will be posted here. Continued use after changes implies acceptance.

12. Contact Us

For questions or refund requests:

Email: info@faysalkaya.com
Website: www.faysalkaya.com
Address: Faysal Kaya LLC, 30 N Gould St, Ste R, Sheridan, WY 82801